Maria Felisbela Esteves Fernandes

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Visiting Professor at Fundação Dom Cabral. Consultant and partner at Aylmer Consultoria de Desenvolvimento Humano. She worked in the Special Ombudsman's Office of Tim Celular S/A in the states of Rio de Janeiro and Espírito Santo. She took part in the Coordination of Direct Channels (Company-owned and Third-party Stores) at Tim Celular S/A in the states of Rio de Janeiro and Espírito Santo. She held various positions, including Project Manager in the Billing Processes Division, Coordinator of the Self-Service and Direct Channels Division (Company-owned and Third-party Stores), and Leader of the Goal Anticipation Plan Project.

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