Groups can be found in every organization, but teams are seldom present. What differentiates a group from a team are the aspects related to understanding and sharing objectives, strategic purposes, responsibility among its members, as well as the level of communication and trust among members. It is by developing these factors that they will manage to carry out cooperative and supportive actions in critical situations and when running needed risks. Good people and team management will bring results to organizations.
Preparing the Solution
It is fundamental to understand the processes and the dimension of the workings of the team and its members, so that it is possible to identify points to be improved. A great challenge for management lies in understanding the impact of each person’s actions on group performance and perceiving the importance of cooperative, supportive and productive actions. Building a Customized Program involves diagnosing the team’s workings, planning the intervention and defining the mechanisms that will allow following up on its development.
