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In 1979, he started his career at Vasp (Viação Aérea São Paulo), as the youngest co-pilot in the company history and also participated in the company administration staff, as General Instruction Manager, Head of Equipment and 737 aircraft inspector. In addition to be an airline pilot and Master International Pilot, he is a flight safety agent certified by Cenipa (Aeronautic Accident Investigation and Prevention Center), specialized in special cargoes and crisis management by IATA (International Air Transport Association).
He is graduated in Business Administration, and is now attending classes in Aeronautic Sciences. He also participates in the Board of Advisors of Instituto Ayrton Senna and the Executive MBA Program of the University of Pittsburgh in South America. He also integrates COMn Presidentes, Fundação Dom Cabral – a group dedicated to discussions about innovation and strategy.
TAM AIRLINES
Established in 1976, TAM is now the largest airline company in Brazil. Its staff is currently working to consolidate the company as one of the main enterprises in the worldwide aviation market. TAM pioneered the adoption of a frequent flyer program for airlines in Brazil, called Programa Fidelidade. Since its launch in 1993, TAM Fidelidade has distributed more than 7.4 million tickets through the redemption of accrued points, and has now 5,5 million members. In 2001, the company made an important stride to ensure its excellence in service. The Captain Rolim Adolfo Amaro Service Academy was inaugurated: it is in charge of the training of all company employees and the perpetuation of the philosophy of high quality services. TAM’s policy is to keep a young fleet, with a low average lifetime.
TAM is the only Brazilian airline with an IOSA certification (International Operational Safety Audit) granted by IATA (International Air Transport Association). With over 24,000 employees, the company operates flights to 42 destinations in Brazil. Thanks to commercial agreements signed with regional companies, it reaches 79 different destinations in the country. Foreign operations include its own flights to 18 destinations, and TAM has also codeshare agreements that enable sharing seats in flights with international companies; thus, passengers can travel to other 64 international destinations.
The other branches of the company are TAM Viagens, and TAM Cargo, which uses the available space in the cargo compartment of TAM’s own aircrafts to carry express goods, and both conventional and special cargos, serving various locations in Brazil and abroad.
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